Enterprise-level content management tends to go above and beyond the duties of simpler systems, offering tools like content revision control, security, preservation and destruction, and access rights management. While simpler systems may offer some of these features, Enterprise Content Management systems (ECMs) tend to be far more robust. At the same time, these systems are very expensive, much more complicated to manage, and are often seen as overkill for many sites and organizations. ECM systems often focus on unstructured content, but may serve structured content needs, as well.
Enterprise content management systems combine a wide variety of technologies and components, some of which can also be used as stand-alone systems without being incorporated into an enterprise-wide system. Some of them are:
Different components of ECM system:
1. Capture: The "Capture" category contains functionalities and components for generating, capturing, preparing and processing analog and electronic information. Capture components are often also called "Input" components. There are several levels and technologies, from simple information capture to complex information preparation using automatic classification.
• optical character recognition (OCR) : this converts image information into machine-readable characters; OCR is used for type;
• handprint character recognition (HCR): this refinement of OCR converts handwriting or lettering into machine characters, but does not yet give satisfactory results for running text; however, for defined field content, it has become very reliable;
• intelligent character recognition (ICR) : ICR is a further development of OCR and HCR that uses comparison, logical connections, and checks against reference lists and existing master data to improve results;
• optical mark recognition (OMR) :OMR, as used for checkboxes for example, reads special markings in predefined fields with very high accuracy; it has proven its value in questionnaires and other forms;
2. Manage: this is for the management, processing, and use of information. It use inter-process communication with others components. They incorporate:
• Databases for administration and retrieval, and
• Access authorization systems.
The goal of a closed ECM system is to provide these two components just once as services for all "Manage" solutions such as Document Management, Collaboration, Web Content Management, Records Management and Workflow / Business Process Management.
3. Store: Store components are used for the temporary storage of information which it is not required or desired to archive. Even if it uses media that are suitable for long-term archiving, Store" is still separate from "Preserve."
4. Deliver: It used to present information from the "Manage," "Store". They also contain functions used to enter information in systems or for readying information for the "Store" components. Since the component model is function-based and not to be regarded as architecture, we can assign these and other components here. The functionality in the "Deliver" category is also known as "output" and summarized under the term "Output Management."