Effective field staff tracking
“Fleet Management” companies or sales people want to attend to that last minute, high priority customer visit? Or maybe you wish to send your employees to the closest customer destination to save on time. Through the SmartServices Solution, you can do all this and more! This effective new system allows you to use GPS functionality in Blackberry phones to locate the exact position of any employee on the map. The best thing is that all of this information is seamlessly provided to your Desktop. So, you can arrive at all information on real time bases.
Save on time and fuel
With knowledge of employee locations you can be empowered to make informed choices. You can deploy employees to the closest customer destination thereby using the most optimal route. This way, you not only avoid tedious and longer travel routes but also save on time and fuel costs. With the rising costs of fuel it is essential that you maximize your investments. With the SmartServices, you will never be guessing about your employee activities. You can deploy or redeploy your staff on the fly to ensure the most efficient way to reach customer and customer visits are attended to in the shortest time possible. “Blackberry based Payroll solution” is integrated to SmartServices. It is fascinating that employees can clock in and clock our using their Blackberry handset with click on button.
Estimated Time of Arrival
Our SmartServices Solution also helps estimate critical information like ETA or Estimated Time of Arrival. If a Field technician is scheduled to arrive at a location between certain time, you can stay well-prepared in advance using SmartServices Solution. Using the GPS technology you can track Field technician arrival times and plan on activities and agendas beforehand. This will further improve the quality of service, sales activities and reduce down time which will improve customer relations In fact, many of our clients have even said that the SmartServices Solution ETA information is so crucial, it could make or break their annual maintenance contracts.
Task schedules and reallocation
The easy integration between Blackberry to PC and PC to mobile phones opens up a new wave of possibilities. You can receive updated task schedules, send re-allocated tasks to your field staff and redeploy your employees depending on the relative priority of a customer visit. The benefit of our SmartServices Solution is that you can achieve all of this in real time, with the click of a button ..on the fly.
Now, state of the art technology being offered to small to medium size businesses at a very reasonable cost. There is no major up front expense which makes it easy for small businesses to use this service.