| Author Name : |
Rosanne Dausilio |
| City : |
Carmel |
| State : |
New York |
| Author Biography : |
Rosanne Dausilio, Ph.D., customer service expert, provides needs analyses, customer service training; authors Wake Up Your Call Center, Customer Service & the Human Experience, Lay Your Cards on the Table, Kick Your Customer Service Up A Notch;tips newsletter at http://www.HumanTechTips.com |
| Author's Website : |
No website submitted. |
| Photo : |
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